Privacy Policy

Privacy Policy for X INDUSTRIES

Effective Date: 16 September 2025

At X Industries, we value the privacy of our users and are committed to safeguarding your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to protect it when you interact with our website, [https://www.xindustries.ca/]. By accessing and using our Site, you are agreeing to the practices described in this policy.

We operate in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other relevant privacy laws in Ontario, Canada.

1. Information We Collect

We collect both personal and non-personal information to improve the quality of our services and user experience. Below is a breakdown of the data we collect:

A. Personal Information

This refers to any data that could be used to identify you. Examples of personal information we may gather include:

Your full name
Email address
Phone number
Postal or mailing address
Payment details (if applicable)
Other information you voluntarily provide to us through inquiries or customer support

B. Non-Personal Information

This is data that does not directly identify you but helps us analyze and improve the Site’s performance. This type of information includes:

IP address
Device and browser details
Pages you visit and how long you stay on each page
General traffic data like browser type, operating system, and referring website

C. Cookies and Tracking Technologies

Our Site uses cookies, web beacons, and similar technologies to enhance your experience by tracking usage patterns. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We utilize the information we collect for various purposes, including:

To deliver, enhance, and personalize our products and services
To communicate with you regarding updates, service improvements, or inquiries
To process your transactions (if applicable)
To send you promotional or marketing communications (only if you opt-in)
To monitor and analyze user activity to enhance the functionality and design of the Site
To meet legal obligations and regulatory requirements

3. Disclosure of Your Information

We do not sell, trade, or share your personal information with third parties, except in the following circumstances:

Third-Party Service Providers: We may disclose personal data to trusted partners and third-party service providers who perform essential services on our behalf, such as payment processors, hosting providers, and customer support. These third parties are obligated to handle your data according to applicable privacy laws.
Legal Obligations: We may be required to disclose your information if mandated by law or in response to a legal request, including subpoenas, court orders, or other legal processes.
Business Transfers: If our company undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will inform you of any such change.

4. Protecting Your Information

We take the security of your personal information seriously and implement industry-standard measures to protect it from unauthorized access, disclosure, alteration, or destruction. Despite our best efforts, no data transmission or storage method is entirely secure, and we cannot guarantee absolute security.

5. Your Rights Regarding Your Data

Under PIPEDA, you have the following rights regarding your personal information:

Access: You have the right to request a copy of the personal data we hold about you.
Correction: If your information is inaccurate or incomplete, you can request that we update it.
Deletion: You may request that we remove your personal data, subject to legal requirements.
Withdrawal of Consent: You have the right to withdraw your consent to the collection, use, or sharing of your personal data at any time, except where we are required to retain it by law.
Opting-Out of Marketing: If you no longer wish to receive marketing communications from us, you can unsubscribe at any time through the provided link or by contacting us directly.

To exercise any of these rights, please contact us at [Email Address]. We will handle your request in accordance with applicable laws.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your data is no longer needed, we will take steps to securely delete or anonymize it.

7. External Links

The Site may contain links to other websites not operated by us. We are not responsible for the content or privacy practices of these external sites. We recommend reviewing their privacy policies before sharing any personal information.

8. Updates to This Privacy Policy

We may revise or update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Any changes will be posted here, with an updated "Effective Date." We encourage you to review this page periodically for any updates.

X INDUSTRIES